Frequently asked questions

Got questions? We've got answers.

Products

Adults who want to fill the gaps in a busy diet. Some products, like our prenatal, are made for a particular time of life; each page says who it suits.

Some things, like hydration, you feel the same day. Most nutrients take four to eight weeks of daily use, because your body builds up its stores slowly.

Yes, our range is made to be combined. If you take medication, are pregnant or have a condition, ask your doctor first.

Most are. Omega-3 is made from fish oil and collagen from fish skin; every product page says which diets it suits.

Orders & shipping

Orders placed before 2 pm leave the same working day. Delivery takes two to four working days in the country and four to eight abroad.

You receive a tracking link by email as soon as your parcel leaves us, and you can follow it from your account too.

Free on orders over $60, and a flat $4.90 below that.

Payment & returns

Cards, Apple Pay, Google Pay and PayPal, through a secure, certified payment provider. We never see your card number.

Yes, within 30 days, opened or not. Write to us first and we send you a free return label.